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Salesforce Consulting Services

Salesforce Consulting That Makes Your CRM Work Harder

We help businesses plan, set up, customise and integrate Salesforce, so your sales, service and marketing teams work from one clean, automated system they actually enjoy using.

✓Implementation & setup

✓Custom automation

✓Ongoing admin support

Sample CRM pipeline

Sales pipeline

Today

New lead · Website

Assigned automatically

New

Opportunity · Proposal

Follow-up task created

In progress

Deal · Closed won

Sent to accounts team

Won

Support case

Routed to service team

Open

Lead auto-assigned

To sales rep · just now

Dashboard updated

Pipeline · Forecast

What we work with

Sales Cloud ✦ Service Cloud ✦ Experience Cloud ✦ Flow automation ✦ Apex & LWC ✦ AppExchange apps ✦ Data migration ✦ API integrations

Why Salesforce Consulting

Get the Full Value from Your Salesforce Investment

Salesforce is one of the most powerful CRMs available, but many businesses only use a small part of it. Duplicate records, manual follow-ups, confusing screens and reports nobody trusts lead to low adoption, and the CRM becomes an expensive address book.

As Salesforce consultants, we start by understanding your sales and service process, then set up, customise and automate Salesforce around it. We connect it with your website, forms and business apps, clean up your data and train your team, so everyone works from one reliable system. Need a fully custom system instead? See our custom software development.

✓Salesforce implementation

✓Custom objects & fields

✓Flow & process automation

✓Reports & dashboards

✓Third-party integrations

✓User training & support

One source of truth

Sales, service & data

What We Do

Salesforce Consulting Services

Whether you're new to Salesforce or need to fix and improve an existing setup, we cover everything from planning and configuration to development, integration and support.

Salesforce Implementation & Setup

A complete Salesforce setup planned around your sales and service process: users and roles, page layouts, lead and opportunity stages, email templates, reports and dashboards, so your team can start working from day one.

Sales Cloud Service Cloud Setup & config

Customisation & Development

Custom objects, fields, Apex code and Lightning components for needs standard features can't meet.

Automation with Flow

Automate lead assignment, approvals, follow-up tasks, reminders and email alerts.

Salesforce Integration

Connect Salesforce with your website forms, ERP, accounting, payment, email and WhatsApp tools.

Data Migration & Cleanup

Move data from spreadsheets or another CRM, and remove duplicates and outdated records.

Salesforce Admin Support & Training

Ongoing admin help for new users, changes, reports and fixes, plus simple training so your team gets the most out of Salesforce every day.

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Why It Matters

A Messy CRM vs a Well-Run Salesforce

Having Salesforce isn't the same as getting value from it. The difference is in how it's set up, automated and supported.

Poorly set-up CRM

✕Duplicate and outdated records

✕Manual data entry and follow-ups

✕Reports nobody trusts

✕Low team adoption

✕Not connected to your website or tools

✕Cluttered screens and unused fields

✕No one to call when things break

Webcore-managed Salesforce

Recommended

✓Clean, de-duplicated data

✓Automated lead routing and follow-ups

✓Dashboards your managers rely on

✓Simple screens your team enjoys using

✓Connected to your website, ERP and apps

✓Set up around your sales process

✓Ongoing admin help and training

How We Work

Our Salesforce Consulting Process

A clear, five-step approach that gets Salesforce working for your team without disrupting your day-to-day business.

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01

Discovery & CRM Audit

We learn how your sales and service teams work, and review your current CRM, data and pain points.

02

Solution Design

We map your process to Salesforce: objects, stages, automation, integrations and reports, and agree the plan with you.

03

Configuration & Development

We configure Salesforce, build automations and custom features, and connect the tools your business relies on.

04

Data Migration & Testing

We clean and import your data, then test every workflow with your team before going live.

05

Training, Go-Live & Support

We train your users, launch smoothly and stay on hand for admin support, fixes and improvements.

FAQ

Salesforce Consulting FAQs

Answers to common questions about our Salesforce services.

01What does a Salesforce consultant do?

A Salesforce consultant helps you plan, set up and improve Salesforce so it fits the way your business works. That includes configuration, automation, custom development, integrations, data migration, reports and user training.

02We're new to Salesforce. Can you set it up for us?

Yes. We help you choose the right setup, configure users, roles, sales stages, page layouts and reports, import your data and train your team, so you can start using Salesforce with confidence.

03Can you fix or improve our existing Salesforce setup?

Yes. We audit your current org, clean up unused fields and duplicate data, fix broken automations and simplify screens, so your team actually wants to use the CRM.

04Can you integrate Salesforce with our website and other tools?

Yes. We connect Salesforce with website forms, WordPress, e-commerce stores, ERP and accounting software, payment gateways, email and WhatsApp, so leads and data flow in automatically.

05Can you migrate data from spreadsheets or another CRM?

Yes. We migrate data from Excel, Google Sheets and other CRMs such as Zoho or HubSpot, cleaning and mapping it correctly so nothing important is lost.

06How much do Salesforce consulting services cost?

It depends on the scope, from a one-time setup or fix to ongoing support. We share a clear quote after a free consultation. Salesforce licence fees are paid directly to Salesforce and are separate from our consulting fees.

07Do you provide ongoing support and training?

Yes. We offer ongoing Salesforce admin support for new users, changes, reports and fixes, plus training sessions for new and existing team members. Need a custom system alongside it? See our custom software development services.